There are heroes in battles and even in sports, but I think our industry has some heroes in it, too. And I would like to recognize them. We don't usually think of people in the service and repair business, or in any business, for that matter, as individuals deserving some special recognition and merit as a real hero, but they are there.
In their own way, I believe, they deserve recognition as much as a sports legend or other person who has taken risks and come out as a winner. Probably few people in this business have risked their life, but life and death is not what we are talking about. Let's look