An Interview With Kevin Symmons, president, Symmons Industries Inc.
PM: Many of the changes we've talked to other plumbing executives about have to do more with the changes brought on by catering to the growing retail market. Much of Symmon's strength, however, is in the commercial market. How has this particular market changed?
Symmons: The biggest change comes from dealing with the application of codes and standards, and the whole advent of code-writing organizations. Our salesmen not only have to be experts in products and how they apply to entire plumbing systems, but often they also have to act as interpreters of codes for local plumbing engineers and contractors.