More and more plumbing and heating service companies are computerizing their businesses, especially office management systems.
The computerization of plumbing and hydronic heating contractors' office management systems - including accounting, billing and payroll - and the implementation of global positioning system (GPS) vehicle tracking programs recorded the two biggest jumps in computer software purchases since 2000.
This is according to PM's latest “Software Editorial Study,” where we surveyed 1,500 subscribers to determine how they are using software in their businesses and the satisfaction level they have with their respective software packages/vendors. (We had an 8 percent response rate.) This same study was conducted in the summer of 2000 with a 12 percent response rate.