Last January’s issue of PM was dedicated to New Year’s Resolutions for your business. If you remember, I gave you a baker’s dozen that would guarantee you continued success. The first one was to make a serious commitment and attach a copy of that resolution to each month’s page on your business calendar to remind you to stay on track.
Now that 1998 is upon us, I want to take a moment to see what progress has been made on our 1997 resolutions. A half century in this tough, competitive industry has taught me there is always a better way. We are always trying to improve. Therefore, let’s reflect on our 1997 resolutions and find out how to improve for the future — because we know yesterday’s solutions won’t solve today’s problem. Use all of this logic to help you decide what you need to try new in 1998 and beyond.