There are as many successful business models in the HVAC and plumbing trades as there are contractors worth their salt. Some owners prefer to dominate their niche and no more, staying small to maintain an elite level of service in one small area. For others, it’s growth above all else, opening branch after branch to offer as much service to the as many customers as possible.
The various and sundry components of a business plan — reinvestment into the firm, how to recruit, employee benefits offered, and marketing approach — can vary wildly to the point that it would almost seem as if none of these have any effect on a company’s level of success. Maybe what drives success is something less tangible — something harder to enumerate.