In 1998, every Thursday around 6 p.m., when I had to transfer payroll from my bank account to the payroll company’s bank account, I was secretly wishing that my business would somehow vanish into thin air.
The roster showed the most employees I had ever staffed at one time up to that point — 18, to be exact. Baffled, I thought, “How is it that a full staff can’t pull together and find a way to make more money than the day before?” I was constantly spinning the ole’ wheel of, “If I could just teach my techs to sell, then…” Well, we would inevitably be out of the woods, right?