Moody, Ala.-based Jones Stephens continues to evolve as a supplier of plumbing, contractor and MRO specialty products. Part of the New Jersey-based World and Main (formerly Hardware Holdings) family of companies, Jones Stephens is able to leverage products from its sister World and Main divisions in Houston and Cranbury, N.J., providing its customers with more than 35,000 plumbing items along with contractor and MRO specialty products across its three distribution centers in Alabama, Pottsville, Pa., and Valencia, Calif. Jones Stephens is further bolstered by a customer-service track record of fill and error-free rates approaching 100%.
Plumbing and Mechanical recently traveled to company headquarters in Moody to speak with World and Main Sr. Vice President of Wholesale Channels Michele Hudec, Jones Stephens Director of Operations Brian Owens and Vice President of Field Sales Christopher Rohling about a variety of topics, including the strength of parent company World and Main, customer-service initiatives and the company’s new Keep ‘Em at Your Counter initiative.