Articles by Maurice Maio

... And Now For The Bill

June 1, 2000
There is a critical moment in every service and repair job where the technician must ask for payment.
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The Link To Success

June 1, 2000
There always seems to be some hurdle that keeps service and repair business owners from achieving the level of success they desire.
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Knowing What I Know Now ... Life After Consolidation

June 1, 2000
Most of the people in the service and repair business who follow what is going on in the business are aware I sold my company.
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Put Some Magic In Your Business

June 1, 2000
I have discovered a technique that will improve your chances of accomplishing more of what you want to with your business.
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What's Your Customer Service Score?

June 1, 2000
If you say you give good customer service, as many businesses do, how do you prove it?
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Take Your Medicine

June 1, 2000
These concerned business people came to talk about their symptoms — low margins, tough competition, difficulty keeping good techs, etc.
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Ten Dollars Goes A Long Way

June 1, 2000
I often hear service and repair business owners complain they do a lot of business, but don’t make any money.
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Carving Out More Profit

June 1, 2000
Simple changes that you are committed to produce the best profit results.
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Teams Win Games

June 1, 2000
In your case, gaining and keeping customer satisfaction on all service calls is the championship.
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Strength In Numbers

June 1, 2000
Check out trade organizations before you join. You’ll enjoy the benefits.
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DEWALT media event at Stanley Black and Decker University

The DEWALT media event was hosted at the Stanley Black and Decker University in Towson, Md.
Photos by Mike Miagza

3/13/13 2:00 pm EST

Prepared to Navigate the New Lead-Free Laws?

AVAILABLE ON DEMAND Sail through lead-free law compliance. When piping a potable water system, the bronze valves you’re using have an expiration date –January 4, 2014. Find out what US Senate Bill S.3874 is about, how it compares to previous standards, and most importantly — how it will affect you.

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Plumbing and Mechanical

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2013 April

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The Plumbing and Mechanical Store

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Valve Handbook

Revised to include details on the latest technologies, Valve Handbook, Third Edition, discusses design, performance, selection, operation, and application. This updated resource features a new chapter on the green technology currently employed by the valve industry, as well as an overview of the major environmental global standards that process plants are expected to meet.

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Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

Truck of the Month

Truck of the month

Are you proud of how your service truck looks? Do the graphics give people whiplash as they drive by? Have your calls increased because people remember your truck — and your company name? If so, we’d like to see it, too! Click here to find out how your service truck could be chosen as PM's Truck of the Month.

 

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