Don't put off implementing proven techniques in your business to make it successful.
Sometimes you just have to measure where you are compared to where you want to be. Otherwise you will look at your current business performance and assume that's the way things are supposed to be, or that's as good as it will get. If you haven't changed much in the last few years you can expect to score on the low side of the scale for success. It's difficult today to keep ahead of the competition if you are still operating the same way you did several years ago.
I was prompted to come up with this analysis of the problems I see many service and repair businesses have after attending annual events. I noticed that the same people had the same problems -- year after year. I suppose I shouldn't be surprised, but I am disappointed. And they are watching their businesses fail.