Delivering great customer service is easier and more affordable. HVAC professionals are learning to differentiate themselves from the competition with the help of a new series of five E-Learning courses from Steve Coscia, author of the “HVAC Customer Service Handbook” and guest blogger at PMmag.com.

All company employees can be enrolled for only $19.95 a month. Coscia’s unique audio/visual content delivery has made this E-Learning an instant favorite among HVAC contractors and distributors worldwide.

Coscia’s new courses meets HARDI’s requirements for Level 3 counter certification program. In addition, the National OilHeat Research Alliance (NORA) recently approved Coscia’s a new E-Learning Customer Service courses for CEU accreditation.

“The lessons are educational, concise and they hold your interest. It is a good learning tool for service technicians and dispatchers,” says Greg Phebus from Carroll Home Services a heating and cooling company in Baltimore, Md.

Don’t miss this latest offer for continued education. For more information go to www.coscia.com, call Steve Coscia at 610/853-9836 or e-mail him at steve@coscia.com.