Articles by Al Levi

Information or Implementation?

Commit to getting done what must be done.
April 19, 2013
After my first year as a consultant to the various trades I had worked in (and some I never worked in), my brothers asked me what had I learned and what I felt made the difference between the winners and the losers in the contracting business.
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Somebody else’s job

Master tasks in a systematic and repeatable way
March 15, 2013
At my company, we used to struggle to master the many tasks it took to run our business and keep our promises.
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Who’s judging my work and based on what?

Who is really my boss and what the heck are they judging me on?
February 22, 2013

This is one of the most common complaints I hear in my multiple one-to-one private interviews with staff when I make my first onsite visit to a new consulting client’s shop.


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Behavior in the New Social Media World

November 28, 2012
“Do something good for someone and they’ll tell 10 people. Do something bad to someone and they’ll tell a 100 people.”
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More Ways To Prevent Employees From Stealing Your Calls

March 15, 2011
In the first part of this blog (“Can Your Employees Be Stealing Your Calls?”) that ran on Feb. 20, I gave you the dire scenario of your own employees siphoning
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Mystery Shoppers

June 1, 2009
A crew of trained customers can help you inspect what’s really going on inside and outside your business.
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Multimedia

Videos

Image Galleries

DEWALT media event at Stanley Black and Decker University

The DEWALT media event was hosted at the Stanley Black and Decker University in Towson, Md.
Photos by Mike Miagza

3/13/13 2:00 pm EST

Prepared to Navigate the New Lead-Free Laws?

AVAILABLE ON DEMAND Sail through lead-free law compliance. When piping a potable water system, the bronze valves you’re using have an expiration date –January 4, 2014. Find out what US Senate Bill S.3874 is about, how it compares to previous standards, and most importantly — how it will affect you.

THE MAGAZINE

Plumbing and Mechanical

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2013 April

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The Plumbing and Mechanical Store

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Valve Handbook

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Truck of the month

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