The Home Depot To Close All EXPO Stores
January 26, 2009
The Home Depot, the world's
largest home improvement retailer, today announced it will exit its EXPO
business. The company is also taking steps to streamline its support functions.
These decisions will impact 7,000 associates, or approximately two percent of
the company's total workforce. Finally, the company also reaffirmed its
previous guidance on earnings for the 2008 fiscal year, excluding the charge
associated with the actions announced today and the store rationalization
charge recognized earlier in the year.
EXPO
The EXPO business has not
performed well financially and is not expected to anytime soon. Even during the
recent housing boom, it was not a strong business. It has weakened significantly
as the demand for big ticket design and décor projects has declined in the
current economic environment. Continuing this business would divert focus and
resources from the company's core "orange box" stores. Therefore,
over the next two months, the company will be closing 34 EXPO Design
Center stores, five YardBIRDS stores, two Design Center stores and a bath
remodeling business known as HD Bath, with seven locations. These
steps will impact approximately 5,000 associates in those locations, their support
functions and their distribution centers.
"Exiting our EXPO business
is a difficult decision, particularly given the hard work and dedication of our
associates in that business and the support of our loyal customers," said
Frank Blake, Chairman and CEO. "At the same time, it is a necessary
decision that will strengthen our core Home Depot business."
Support Reductions
The company also announced that it is
restructuring support functions to better align the company's cost structure
with the current economic environment. This includes continuing its shift to a
region- and district- based support model in various field functions and
reducing headcount in administrative functions in the company's store support
centers. These support reductions will impact approximately 2,000 associates
and will result in a 10% reduction in the company's officer ranks. They will
not impact any customer-facing positions in Home Depot stores.
Special Note to EXPO Customers
Throughout the process of closing
its EXPO stores, The Home Depot is committed to meeting the needs of its
customers. The company will complete any construction projects that have been
started. In cases where product has been ordered but the construction project
hasn't been started, the company will refund the price of installation and the
design retainer. The customer can then arrange for their own installation. In
cases where a design retainer has been paid but product has not yet been
ordered, the customer will receive a full refund of the design retainer, as
well as a 10% off coupon that can be used for a product and services discount
at a local Home Depot store. All special orders will be completed. Any back
orders will be refunded to the customer. Customers with questions should
contact their local EXPO or one of the company's call centers at 1-800-259-1042
or 1-800-797-1745.
For the full press release and a list
of store closings, click
here.
PLEASE
NOTE: NO "ORANGE-BOX" HOME DEPOT STORES ARE CLOSING.
Source: Home
Depot
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