Work together to increase company efficiency and
help combat the skyrocketing cost of living.
Let’s Make A Deal
Naturally, you should already be using this
strategy, as well as other value-engineering options, to enjoy a better
reputation, bigger profits and more money for your employees. By making a separate
“deal” — by bargaining with each individual employee — you can deal with
specifics rather than generalities.
My recommendation is to begin with your entire management team. Spend at least
15 minutes, one-on-one, reviewing these options to get their input and
commitment.
Depending on the size and organization of your company, you can then allot another
15 minutes, one-on-one, with each of your other employees; or allow your
managers to deal with their individual subordinates.
You should begin your discussion by stating your sincere concern about his or
her situation and explaining your inability to increase wages. Review these
options and ask, “Can we do this?” and “What else can we do?” Document their input.
1. The first option is an increase in “take-home pay” to help your employees
cope with all of these costs. Since you are not able to pass along wage
increases to your customers, you can salvage this critical money by simply
making the phrase “Do more to make more” the basis of your
deal.
For an average employee, you are currently getting about six hours of actual
work for an eight-hour paycheck.
- They start late in the
morning and may even have coffee or a snack onsite before actually working.
- Their
15-minute coffee break at 9 or 10 a.m. can easily last 30 to 35 minutes.
- Their
half-hour lunch break is now more than one hour. Many employees do not carry a
brown bag but go to a restaurant for lunch. In addition to wasting your
valuable time, their lunch is more costly.
- We also have employees
wasting company time on personal cell phone calls from family or friends.
I have noticed many jobsite employees from all trades who are barely working
five hours for their eight-hour paycheck. Your jobsite foreman is the only one
who controls this and I have always recommended 8 1/2 hours each day for any
foreman who is not salaried. When your foreman works 8 1/2 hours, you can rest
assured that his crew will be working eight hours.
Simple math will show that your company can provide a 25 percent increase in
each employee’s paycheck if each one is productive for a full eight hours
rather than six.
You can also increase production and their take-home pay with our daily 6-8-10
scorecard and monthly wage reviews.
2. Your next option is to minimize fuel expenses.
- At the top of this list is the virtual office concept where your
employees work at home. In addition to rush hour travel expenses, these
employees save on dress clothes, babysitting costs, etc. (For more on this, see
“The Virtual Office Concept” in the August 2008 issue.)
- By using flex time, your employees can eliminate much of their travel
expenses with 3 – 13s or 4 – 10s. They can also bypass gas guzzling, congested
rush hour traffic with varied start and quitting times.
- Your employees can carpool or use public transportation where it is
available.
- Your foreman should use a written checklist for whatever tools and
materials employees will need on their jobsite each day. This will prevent
costly trips back to your shop or a supply house.
- Your service techs can phone in an order for whatever they need and
call a taxi to pick it up and deliver it to the customer’s site. This saves
valuable time as well as costly travel expenses.
- You can also conserve fuel with more energy-efficient
vehicles.
3. Another option for your lower-paid jobsite employees is skill certification.
Rather than holding back a journeyman’s wages for what they haven’t learned,
you can pay them full scale for all of the tasks which you have certified.
- You can reinforce this certification process with after-hours
training on your jobsite or in your fab shop.
- You should already be using mentors to assist willing
learners.
- You should use the professional title “intern” for your apprentices
and green helpers wanting to learn our trade. They should be performing skilled
craftsmanship rather than doing menial grunt work.
4. Minimize wasted dollars on materials, tools and equipment.
- Material that will not be used on that site should be returned to the
supplier or to your shop immediately. Ninety-five percent of what is stolen on
our jobsites is taken by employees who use it at home or for moonlighting.
- You need to return rental tools and equipment as quickly as
possible.
- Your foreman needs to walk the entire site at quitting time to pick
up any tools and disconnect any equipment.
- You need fall protection around excavations and should take down any
ladders before leaving the jobsite.
Depending on the size of your company, the size and type of work that you
perform, and the location of your jobsites, you can easily add more specific
cost-saving options to this list.
You will be pleasantly surprised by the eager reception and involvement as
your employees realize that you are
also in a bind and are willing to cooperate to benefit everyone. We have
already covered all of these options in previous Plumbing & Mechanical articles
and there are no negatives or extra costs involved.
Keep in mind, none of this will work if both parties do not honor the deal they
make!
We do not know how high gas prices will go or how long this cost-of-living
crisis will last. The one thing that you can be sure of is that both you and
your employees will be in a better position to combat whatever happens. When
the economy is back on track, don’t stop dealing with your employees. It’s
called “survival of the fittest."