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    <title>Al Levi: Managing your business</title>
    <description>Al Levi helps contractors manage employees through operational manuals and sales training.</description>
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      <title>Al Levi: New practices for COVID-19</title>
      <description>There’s an ancient proverb that says, “The best time to plant a tree was 20 years ago.</description>
      <content:encoded>
        <![CDATA[<p>There&rsquo;s an ancient proverb that says, &ldquo;The best time to plant a tree was 20 years ago.</p>
]]>
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      <guid>http://www.pmmag.com/articles/103509</guid>
      <pubDate>Tue, 27 Apr 2021 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/103509-al-levi-new-practices-for-covid-19</link>
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        <media:title type="plain">COVID Practices</media:title>
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      <title>Al Levi: Marketing needs great testimonials</title>
      <description>When we see a testimonial, we know someone else has already tested the waters for us. Especially in today’s crowded marketplace, you need something that sets your contracting company apart.</description>
      <content:encoded>
        <![CDATA[<p>When we see a testimonial, we know someone else has already tested the waters for us. Especially in today&rsquo;s crowded marketplace, you need something that sets your contracting company apart.</p>]]>
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      <guid>http://www.pmmag.com/articles/103442</guid>
      <pubDate>Wed, 31 Mar 2021 11:05:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/103442-al-levi-marketing-needs-great-testimonials</link>
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      <title>Al Levi: Fleet management done right</title>
      <description>You may think you are too small to have a fleet manager, or so big you need a full-time fleet manager, and neither of those things is necessarily true.</description>
      <content:encoded>
        <![CDATA[<p>You may think you are too small to have a fleet manager, or so big you need a full-time fleet manager, and neither of those things is necessarily true.</p>]]>
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      <guid>http://www.pmmag.com/articles/103396</guid>
      <pubDate>Wed, 24 Feb 2021 00:00:00 -0500</pubDate>
      <link>https://www.pmmag.com/articles/103396-al-levi-fleet-management-done-right</link>
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      <title>Al Levi: The goal writing is on the wall</title>
      <description>By the time you read this, most people’s New Year’s resolutions or goals will be a distant memory, and they’ll be back to doing the same things they said they weren’t going to do.</description>
      <content:encoded>
        <![CDATA[<p>By the time you read this, most people&rsquo;s New Year&rsquo;s resolutions or goals will be a distant memory, and they&rsquo;ll be back to doing the same things they said they weren&rsquo;t going to do.&nbsp;</p>]]>
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      <guid>http://www.pmmag.com/articles/103331</guid>
      <pubDate>Fri, 22 Jan 2021 00:00:00 -0500</pubDate>
      <link>https://www.pmmag.com/articles/103331-al-levi-the-goal-writing-is-on-the-wall</link>
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        <media:title type="plain">Goal Setting</media:title>
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      <title>Al Levi: Distance learning works</title>
      <description>I’ll admit it. I was skeptical that distance learning could be a worthwhile experience for service contractors.</description>
      <content:encoded>
        <![CDATA[<p>I&rsquo;ll admit it. I was skeptical that distance learning could be a worthwhile experience for service contractors.&nbsp;</p>
]]>
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      <guid>http://www.pmmag.com/articles/103274</guid>
      <pubDate>Mon, 21 Dec 2020 00:00:00 -0500</pubDate>
      <link>https://www.pmmag.com/articles/103274-al-levi-distance-learning-works</link>
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        <media:title type="plain">Distance Learning</media:title>
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    <item>
      <title>Al Levi: Do what’s in the book</title>
      <description>The conversation typically goes like this: The owner tells me, “Al, I don’t know if I can get buy-in here for the operating manuals.”</description>
      <content:encoded>
        <![CDATA[<p>The conversation typically goes like this: The owner tells me, &ldquo;Al, I don&rsquo;t know if I can get buy-in here for the operating manuals.&rdquo;</p>
]]>
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      <guid>http://www.pmmag.com/articles/103223</guid>
      <pubDate>Mon, 23 Nov 2020 10:10:00 -0500</pubDate>
      <link>https://www.pmmag.com/articles/103223-al-levi-do-whats-in-the-book</link>
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      <title>Al Levi: How are you judging your staff’s performance?</title>
      <description>With every new consulting client, I begin our work by asking the following: “How are you judging your staff’s performance?”</description>
      <content:encoded>
        <![CDATA[<p>With every new consulting client, I begin our work by asking the following: &ldquo;How are you judging your staff&rsquo;s performance?&rdquo;</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/103156</guid>
      <pubDate>Tue, 20 Oct 2020 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/103156-al-levi-how-are-you-judging-your-staffs-performance</link>
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        <media:title type="plain">evaluating</media:title>
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      <title>Al Levi: Attitude versus behavior: What’s the difference?</title>
      <description>Bad attitudes are everywhere, or so it would appear. In most cases, it is based on nothing other than your opinion.</description>
      <content:encoded>
        <![CDATA[<p>Bad attitudes are everywhere, or so it would appear. In most cases, it is based on nothing other than your opinion.&nbsp;</p>
]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/103104</guid>
      <pubDate>Mon, 21 Sep 2020 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/103104-al-levi-attitude-versus-behavior-whats-the-difference</link>
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        <media:title type="plain">Attitude Vs. Behavior</media:title>
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    <item>
      <title>AL Levi: What if I train them and they leave?</title>
      <description>One of the most common things I see when I begin my work with a new contracting client is the resistance to train employees.</description>
      <content:encoded>
        <![CDATA[<p>One of the most common things I see when I begin my work with a new contracting client is the resistance to train employees.&nbsp;</p>
]]>
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      <guid>http://www.pmmag.com/articles/103040</guid>
      <pubDate>Thu, 20 Aug 2020 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/103040-al-levi-what-if-i-train-them-and-they-leave</link>
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        <media:title type="plain">Training</media:title>
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    <item>
      <title>AL Levi: Fix things at your company</title>
      <description>What is finally going to fix things at your company?</description>
      <content:encoded>
        <![CDATA[<p>What is finally going to fix things at your company?&nbsp;</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102959</guid>
      <pubDate>Mon, 20 Jul 2020 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/102959-al-levi-fix-things-at-your-company</link>
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        <media:title type="plain">Fix things at your company</media:title>
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    <item>
      <title>Al Levi: Hire willing people, provide skills or pay the price</title>
      <description>“Hire willing people and provide them the skills — as opposed to hiring spoiled, experienced people with skills and behavior problems.”</description>
      <content:encoded>
        <![CDATA[<p>&ldquo;Hire willing people and provide them the skills &mdash; as opposed to hiring spoiled, experienced people with skills and behavior problems.&rdquo;&nbsp;</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102910</guid>
      <pubDate>Tue, 23 Jun 2020 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/102910-al-levi-hire-willing-people-provide-skills-or-pay-the-price</link>
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        <media:title type="plain">Hiring</media:title>
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    <item>
      <title>Al Levi: Urgent versus important</title>
      <description>Everything in business is important! Not everything in business is urgent — thank heavens!</description>
      <content:encoded>
        <![CDATA[<p>Everything in business is important! Not everything in business is urgent &mdash; thank heavens!</p>
]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102876</guid>
      <pubDate>Thu, 21 May 2020 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/102876-al-levi-urgent-versus-important</link>
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        <media:title type="plain">Urgent vs important</media:title>
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    </item>
    <item>
      <title>Al Levi: It was working when I left!</title>
      <description>It was working when I left!”</description>
      <content:encoded>
        <![CDATA[<p>It was working when I left!&rdquo;&nbsp;</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102860</guid>
      <pubDate>Mon, 04 May 2020 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/102860-al-levi-it-was-working-when-i-left</link>
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        <media:title type="plain">Callback Ratios</media:title>
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    </item>
    <item>
      <title>Al Levi: The secret bonus of documenting how you do business</title>
      <description>There are only two types of companies I’ve ever worked with in my 18 years of being a consultant to the contracting industry.</description>
      <content:encoded>
        <![CDATA[<p>There are only two types of companies I&rsquo;ve ever worked with in my 18 years of being a consultant to the contracting industry.</p>
]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102775</guid>
      <pubDate>Wed, 01 Apr 2020 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/102775-al-levi-the-secret-bonus-of-documenting-how-you-do-business</link>
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        <media:title type="plain">Levi: Documenting Business</media:title>
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    </item>
    <item>
      <title>Al Levi: Mastering the master project list</title>
      <description>Why is it that your staff isn’t quite as excited as you are when you discuss a new project, a new process, new policy or a habit you want to change?</description>
      <content:encoded>
        <![CDATA[<p>Why is it that your staff isn&rsquo;t quite as excited as you are when you discuss a new project, a new process, new policy or a habit you want to change?</p>

]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102695</guid>
      <pubDate>Wed, 04 Mar 2020 00:00:00 -0500</pubDate>
      <link>https://www.pmmag.com/articles/102695-al-levi-mastering-the-master-project-list</link>
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        <media:title type="plain">Master project list</media:title>
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    <item>
      <title>Al Levi: Loaves of bread, not slices</title>
      <description>I’ll admit it. I’m not a giant fan of reading financials and management reporting.</description>
      <content:encoded>
        <![CDATA[<p>I&rsquo;ll admit it. I&rsquo;m not a giant fan of reading financials and management reporting.</p>
]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102661</guid>
      <pubDate>Wed, 05 Feb 2020 00:00:00 -0500</pubDate>
      <link>https://www.pmmag.com/articles/102661-al-levi-loaves-of-bread-not-slices</link>
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        <media:title type="plain">Loaves of Bread</media:title>
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    <item>
      <title>Al Levi: 10 things to think about company culture</title>
      <description>One of the nice things about my job is I’m usually busy. I like when I look up at the end of the day and see that the day has flown by.</description>
      <content:encoded>
        <![CDATA[<p>One of the nice things about my job is I&rsquo;m usually busy. I like when I look up at the end of the day and see that the day has flown by.&nbsp;</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102599</guid>
      <pubDate>Mon, 06 Jan 2020 00:00:00 -0500</pubDate>
      <link>https://www.pmmag.com/articles/102599-al-levi-10-things-to-think-about-company-culture</link>
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      <title>Al Levi: It’s a drug and we’re hooked: social media world company culture</title>
      <description>"It’s a drug and we’re hooked!” is what I said to my brother, Richie, about the fix I felt we got from doing the really big monster commercial and residential jobs for what we felt were lots of dollars.</description>
      <content:encoded>
        <![CDATA[<p>&quot;It&rsquo;s a drug and we&rsquo;re hooked!&rdquo; is what I said to my brother, Richie, about the fix I felt we got from doing the really big monster commercial and residential jobs for what we felt were lots of dollars.</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102540</guid>
      <pubDate>Wed, 04 Dec 2019 00:00:00 -0500</pubDate>
      <link>https://www.pmmag.com/articles/102540-al-levi-its-a-drug-and-were-hooked-social-media-world-company-culture</link>
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        <media:title type="plain">social media and company culture</media:title>
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    <item>
      <title>Al Levi: Money from the scrap heap</title>
      <description>A client called me awhile back because he wanted to know what my family did with the scrap metal from jobsites, and he wanted to know what the other companies I work with do on this matter too.</description>
      <content:encoded>
        <![CDATA[<p>A client called me awhile back because he wanted to know what my family did with the scrap metal from jobsites, and he wanted to know what the other companies I work with do on this matter too.</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102484</guid>
      <pubDate>Wed, 06 Nov 2019 00:00:00 -0500</pubDate>
      <link>https://www.pmmag.com/articles/102484-al-levi-money-from-the-scrap-heap</link>
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      <title>Al Levi: Behavior in the new social media world company culture</title>
      <description>The old adage goes, “Do something good for someone and they’ll tell 10 people. Do something bad to someone and they’ll tell 100 people.”</description>
      <content:encoded>
        <![CDATA[<p>The old adage goes, &ldquo;Do something good for someone and they&rsquo;ll tell 10 people. Do something bad to someone and they&rsquo;ll tell 100 people.&rdquo;</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102434</guid>
      <pubDate>Wed, 02 Oct 2019 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/102434-al-levi-behavior-in-the-new-social-media-world-company-culture</link>
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        <media:title type="plain">Behavior in the new social media world</media:title>
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    </item>
    <item>
      <title>Al Levi: Sharpening the axe before you need it company culture</title>
      <description>It was still hot and sweaty in the midday sun just a couple of days after Labor Day in New York, and at first glance, you’d think we were out in the yard in the dead of winter.</description>
      <content:encoded>
        <![CDATA[<p>It was still hot and sweaty in the midday sun just a couple of days after Labor Day in New York, and at first glance, you&rsquo;d think we were out in the yard in the dead of winter.</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102387</guid>
      <pubDate>Wed, 04 Sep 2019 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/102387-al-levi-sharpening-the-axe-before-you-need-it-company-culture</link>
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        <media:title type="plain">Sharpening the axe before you need it</media:title>
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    <item>
      <title>Al Levi: No such thing as accidental company culture</title>
      <description>I’ve been incredibly lucky to work with some great contractors over the years. I shared what I had learned along the way at my own company, and I brought those insights and systems to their companies to help them grow and succeed.</description>
      <content:encoded>
        <![CDATA[<p>I&rsquo;ve been incredibly lucky to work with some great contractors over the years. I shared what I had learned along the way at my own company, and I brought those insights and systems to their companies to help them grow and succeed.</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102317</guid>
      <pubDate>Mon, 05 Aug 2019 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/102317-al-levi-no-such-thing-as-accidental-company-culture</link>
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        <media:title type="plain">No such thing as accidental company culture</media:title>
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    <item>
      <title>Al Levi: Delivering poop sandwiches</title>
      <description>I got an email from a client the other day that instantly reminded me of how I once delivered “poop sandwiches” to my own employees.</description>
      <content:encoded>
        <![CDATA[<p>I got an email from a client the other day that instantly reminded me of how I once delivered &ldquo;poop sandwiches&rdquo; to my own employees.</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102261</guid>
      <pubDate>Mon, 08 Jul 2019 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/102261-al-levi-delivering-poop-sandwiches</link>
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        <media:description type="plain">Frequent short feedback sessions are the trick.
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      <title>Al Levi: Doing good, ending badly</title>
      <description>I’m lucky enough to work with a lot of good-hearted contractors. What I know is contractors in general, despite the skewed view of the media to the contrary, want to do the right thing for their customers and their community.</description>
      <content:encoded>
        <![CDATA[<p>I&rsquo;m lucky enough to work with a lot of good-hearted contractors. What I know is contractors in general, despite the skewed view of the media to the contrary, want to do the right thing for their customers and their community.</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102202</guid>
      <pubDate>Mon, 10 Jun 2019 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/102202-al-levi-doing-good-ending-badly</link>
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        <media:title type="plain">Although I believe in second chances</media:title>
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    <item>
      <title>Al Levi: Getting employees to ‘released’</title>
      <description>What does getting employees to “released” mean?</description>
      <content:encoded>
        <![CDATA[<p>What does getting employees to &ldquo;released&rdquo; mean?</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/102145</guid>
      <pubDate>Fri, 10 May 2019 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/102145-al-levi-getting-employees-to-released</link>
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        <media:title type="plain">Getting employees to ‘released’</media:title>
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      <title>Al Levi: Practice what I preach</title>
      <description>For more than 17 years, I’ve been helping contractors learn and practice good habits. It has improved their lives, their employees’ lives and even the lives of the customers they serve.</description>
      <content:encoded>
        <![CDATA[<p>For more than 17 years, I&rsquo;ve been helping contractors learn and practice good habits. It has improved their lives, their employees&rsquo; lives and even the lives of the customers they serve.</p>]]>
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      <guid>http://www.pmmag.com/articles/101982</guid>
      <pubDate>Thu, 04 Apr 2019 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/101982-al-levi-practice-what-i-preach</link>
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        <media:title type="plain">We’re too emotionally close to see it all</media:title>
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      <title>Al Levi: Nepotism: Keeping it all in the family</title>
      <description>When I was the last of the three brothers to enter the family business, my dad said to me, “I owe you an opportunity, not a guarantee.”</description>
      <content:encoded>
        <![CDATA[<p>When I was the last of the three brothers to enter the family business, my dad said to me, &ldquo;I owe you an opportunity, not a guarantee.&rdquo;</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/101922</guid>
      <pubDate>Mon, 11 Mar 2019 00:00:00 -0400</pubDate>
      <link>https://www.pmmag.com/articles/101922-al-levi-nepotism-keeping-it-all-in-the-family</link>
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        <media:title type="plain">Al Levi: Nepotism: Keeping it all in the family</media:title>
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      <title>Al Levi: 5 ways to get the most out of trade shows</title>
      <description>Planning ahead helps ensure you get the most out of the events you attend.</description>
      <content:encoded>
        <![CDATA[<p>Planning ahead helps ensure you get the most out of the events you attend.</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/101873</guid>
      <pubDate>Tue, 12 Feb 2019 00:00:00 -0500</pubDate>
      <link>https://www.pmmag.com/articles/101873-al-levi-5-ways-to-get-the-most-out-of-trade-shows</link>
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        <media:title type="plain">PM0219Levi-961940450</media:title>
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    <item>
      <title>Al Levi: Self-study, group study, or personal coach?</title>
      <description>Once you know your learning style, you can start to create real change within your company.</description>
      <content:encoded>
        <![CDATA[<p>Once you know your learning style, you can start to create real change within your company.</p>
]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/101747</guid>
      <pubDate>Wed, 05 Dec 2018 00:00:00 -0500</pubDate>
      <link>https://www.pmmag.com/articles/101747-al-levi-self-study-group-study-or-personal-coach</link>
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        <media:title type="plain">Al Levi: Self-study, group study, or personal coach?</media:title>
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      <title>Al Levi: Busting the multitasking myth</title>
      <description>It’s déjà vu all over again” is a famous quote by the late, great Yogi Berra. I’ve lived this scenario, and I’m betting you have, too. I’m talking about callbacks — the woe of the contracting industry.</description>
      <content:encoded>
        <![CDATA[<p>It&rsquo;s d&eacute;j&agrave; vu all over again&rdquo; is a famous quote by the late, great Yogi Berra. I&rsquo;ve lived this scenario, and I&rsquo;m betting you have, too. I&rsquo;m talking about callbacks &mdash; the woe of the contracting industry.</p>]]>
      </content:encoded>
      <guid>http://www.pmmag.com/articles/101709</guid>
      <pubDate>Wed, 14 Nov 2018 00:00:00 -0500</pubDate>
      <link>https://www.pmmag.com/articles/101709-al-levi-busting-the-multitasking-myth</link>
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        <media:title type="plain">Busting the multitasking myth</media:title>
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