www.pmmag.com/articles/85455-e-service-business-to-capture-3-4-billion

E-Service Business To Capture $3.4 Billion

May 15, 2000
E-service businesses that provide referrals to homeowners for plumbers and contractors will capture $3.4 billion in revenues by 2005, says the Kelsey Group, a leading e-commerce researcher. Most of it will come from per lead fees and commissions on transactions.