PM columnist Kenny Chapman, Reeves Journal columnist Tom Grandy and author Tom Morrison shared their advice on how to achieve business success March 18 and 19 during the Quality Service Contractors Power Meeting in Daytona Beach, Fla. Drawing 195 people, including 42 first-time attendees and 28 industry partners, the event was the largest QSC meeting in many years. It also marked the final meeting for Vice President and COO Charlie Wallace, who retired March 31 after leading QSC for 17 years.
Morrison, who wrote the book “How to Get People to Scream Your Name and Beg for More,” said a good attitude is the best way to get customers to scream your name.