We do everything from our phones today — taking photos, checking email, surfing the Internet. Smartphones are creating exciting opportunities in just about every industry out there, including field service. However, Field Service News’ “Field Service Management Software Study 2014” found that half of field service companies are still using manual systems. In today’s tech-savvy world, field service providers should be asking themselves whether mobile technology can help them be more efficient, offer better customer service, and improve their bottom line. The answer to these questions is “yes.”
Here are six ways mobile apps can improve your business: