One of the themes of the Quality Service Contractors 41st Power Meeting — held Sept. 9-12 in Nashville, Tenn. — was understanding human behavior and how it affects a service contractor’s business. QSC Business Coach Beth Dobkinand consultant Vicki LaPlant of Vital Learning Experiences touched on the subject when discussing how service businesses can build success by recruiting women.
“We need to train our own people; women are the largest untapped resource for the industry,” Dobkin said.