“There’s an app for that.” This phrase was coined several years ago by Apple, as it started promoting consumer-oriented applications available on the iPhone. Fast forward to today and you’ll find this sentiment is true for businesses of all sizes that are leveraging apps to streamline operations, reduce costs and enhance productivity of their mobile workforce (see Figure 1).
While these enterprise apps are helping individuals do their jobs better, no matter where they are, they also require some thought from company management. Which device — feature phone, smartphone or tablet — is the best to meet employees’ needs in the field and what costs are associated with that decision?