Over the last several months I’ve enjoyed working with some of our nation’s best service and replacement contractors. I’m always honored to serve my clients and very blessed to ride alongside some of the best technicians in the business. Putting on a client’s company uniform and getting in the truck to experience real-time, face-to-face service calls is priceless.
It gives me the ability to witness my workshop skill-building and video-based training in action. I like to observe how the teachings are applied directly with customers in the field, outside of the seminar or meeting room setting.