For Nexstar members, this spring is all about building the “dream team” that contractors want — customer service reps, dispatchers, service technicians and management — to build and strengthen their companies. The two-day sessions in Phoenix, Chicago and Boston focused on the themes of marketing to prospective employees, screening those prospects, interviewing techniques and questions to get the right hire, the hiring process and then bringing those new hires into the business.
Melissa DeLay of TruPerception told attendees that image is critical when attracting employees.