My mother always told me, “Choose your words carefully and know they can always be used against you.” Mom was right on the money, but I had to learn my own way. Here’s my story.
My mentor, Frank Blau of Blau Plumbing, Heating & AC in Milwaukee, told me 23 years ago I would be expanding from plumbing into the HVAC business before too long. I was a snot-nosed plumber then and his prediction was just another piece of advice that I didn’t understand.