Years ago, my friend, a noted industry specialist in heating and influential columnist in our trade, called me to complain that he had encountered a number of contractors who would call him up to seek his advice because they were in a bind. But no matter what questions he asked or what advice he gave them, their answers were always one of these:
What my friend had come to learn is that although plenty of contractors struggle and say they’re seeking help, many of them love the misery of complaining about things more. Having a successful result sometimes falls victim to the greater feeling they have, which is success is something that will always elude them. The sad truth is, they’re right.