John O'Connor is QSC's new business management coach.
O’Connor began his plumbing career in 1982 as a service technician, then promoted to branch manager in 1985. In 1992 he took over a
declining plumbing company with 16 trucks that had lost market share for two
years and suffered from low employee morale. By 2001 the company had grown to
33 trucks with yearly sales of $4 million and profits of 24.4 percent. His business
experience led him to make use of his skills as a regional manager/business
coach with a national plumbing franchise in 2001. For the past year he has worked for a national plumbing company as regional
sales manager and currently holds his plumbing contracting license in
North
Carolina.