Independent PHC service contractors are losing market share to competitors that didn't exist a decade ago.
This month's cover story about the Independent Quality Alliance brings back memories of the consolidation tsunami that hit the industry in the late 1990s. The IQA was formed by a handful of independent contractors worried about surviving the onslaught of roll-ups and utility subsidiaries that supposedly were going to dominate the PHC service business in years to come.
We all know that didn't happen. Without exception, the consolidated companies and utility offshoots ended up flopping around the marketplace without fulfilling their vaunted potential.