Service techs get penalized by busybodies with too much time on their hands.
Several years ago I wrote a commentary for this space titled “Blue Collar Bias,” which addressed the lack of respect for the trades in our society. You can find that article in our online archives at www.PMmag.com. Simply type “Blue Collar Bias” in the Linx search engine atop the lead page and it will turn up.
The subject here is a different manifestation of blue-collar bias that's been cropping up in communities throughout the country. It's an issue that has flown under the radar of everyone except the victims and community newspapers.