Review and reorganize your company's flat rate manual.
Flat rate pricing is rapidly becoming the universal standard for pricing service and repair jobs. However, what I see happening in many businesses is complacency, a stagnant attitude toward this powerful business management tool.
It's not enough to simply switch to flat rate pricing, get a pricing manual, hand it out to the team of technicians and assume your troubles are over. It doesn't work that way. The pricing activities of a service and repair business are the key to its profitability, but there is more value from a flat rate pricing system than just the way job prices are set.