It's no surprise that after Frank Blau announced he would not be writing a column for PM, plenty of readers sent us their thoughts on his retirement.
Dear Frank, It was with mixed emotions that we read about your retirement in this month's issue of PM. While we are very happy that you will finally get some much-deserved relaxation, we are saddened by the gap that your retirement will cause in this industry. We are sure that Randall Hilton will do an excellent job of filling the void you leave behind.
A few years ago, our business was the kind that you so often write about. We were a steadfast time-and-material shop, and we were clueless regarding our true cost of doing business. In fact, my husband David and I were so dead set against flat rate pricing, that he occasionally "pushed your buttons" on the PDL, and often commented that "those kind of rates will never fly in our small market."