QSC Members Learn Strategies For Dealing With Family, Public
Quality Service Contractors members learned how to deal with family members in their businesses, with difficult customers and with stress, as well as hone their marketing skills and get themselves organized at the group's Power Meeting XXI, held July 22-24 in San Francisco.
Dr. Dennis Jaffe, Ph.D, of consulting firm Aspen Family Business Group, has helped family businesses all over the world. He spoke about the unique dynamics present in a family business, as well as the difficulties of these businesses surviving from one generation to the next. He said that 44 percent of family businesses fail in the first generation, 40 percent survive to the second generation, 15 percent survive to the third generation, and only 1 percent survive to the fourth generation.