Don’t you feel like you’re fighting the world sometimes? There you are — trying to maintain the day-to-day activities of your business, and whamo — another plumber comes in and undercuts your prices. Or a new home center opens shop in town. Whatever the circumstances are — the list just goes on.
Guys like Bob Bair feel your pain. Faced with the ever-growing problems of trying to succeed, Bair has aggressively marketed plumbing service agreements. He sees it as a way to expand his profitability, and make his company more money.