“Don’t ever forget you are in the people business,” said leadoff speaker Frank Maguire in a slam-dunk presentation that set the tone for a meeting that almost outgrew the sizable hotel where it was held.
Maguire was one of the four original founders of Federal Express and also served as a senior vice president of marketing back in the Colonel Sanders days at Kentucky Fried Chicken. He attributed both companies’ success to attitudes and relationships more than any technical or business expertise.