A majority of Americans who remodeled their kitchen or bath in the last year said they were satisfied with the entire process, according to a report from the Home Improvement Research Institute and commissioned by the National Kitchen & Bath Association.
The report, “The Kitchen & Bath Consumer Speaks Out,” found that more than 80 percent of homeowners with kitchen or bathroom remodels were somewhat or completely satisfied with the outcome, including the installation phase. Less than 8 percent were somewhat or completely dissatisfied, and only 14 percent reported dissatisfaction during the installation phase.