One of the most important ingredients for a successful business is having top quality employees. They can make the difference between a mediocre business and one that regularly outperforms the competition. All of us try to find and keep employees who routinely produce for our business. When one of these people leave, it is a setback for the business.
But not all employees fit into the same category of top performers. In fact, most are good performers but not superstars. Somewhere in that large group of average producers are others who do their jobs but occasionally irritate you with their work habits. We’ve all seen them: the employees who often come in late or leave early, make personal phone calls all day, drive your trucks for personal use or even come to work hung over.