Until now, probably the biggest contribution from technology to the service and repair business -- all businesses, for that matter -- has been the computer. Rarely do you see a business that is successfully run without personal computers. Usually, you see current software programs and frequently updated hardware.
These technological advances have revolutionized the way all of us do business. We can store lists of customers, automate our billing, inventory, payroll and a host of other systems to help us more efficiently run our business. Try to imagine what it would be like without your office computers and the systems they support. Hard to believe there was a time when we ran the business without them.