Implementing changes to be proactive with your company.
When I finished my convention program last week, two of the attendees came up to the table where I was gathering my exhibits. I recognized the older gentleman, but could not recall where we had met before. He introduced his business partner, Charlie, and reminded me that he had been to one of my seminars six years ago at their local chapter in Indiana.
I quickly remembered him coming to me after that seminar to show me how many notes he had taken so that he could apply some of my “common sense” wisdom in his own company. I asked him how he made out incorporating all of those ideas. He laughed.