Training has always provided an effective way to stay on top of the latest industry products and trends, but with the wave of younger plumbing and HVAC technicians entering the field, it has become even more critical to success.
Contractors are constantly challenged to maintain their technical skillset, keep up with changes influenced by government and regulatory policies, and learn safety measures to protect themselves and their customers. Homeowners and facility managers have also become increasingly involved in the decision-making process, asking more questions and expecting higher service standards, which has been amplified by online reviews and recommendations.