Lead plumbing technician, Dierolf Plumbing & Water Treatment
Why he’s PM’s Plumber of the Month: “While Chris is an excellent technician with a depth of knowledge in the plumbing and water treatment fields, it is his unwavering commitment to providing our customers with an exceptional experience that makes all the difference. We handle a lot of no-water calls due to well issues, so Chris is often encountering customers at a very stressful moment. He demonstrates empathy and ensures that the customer's needs are being met as efficiently and effectively as possible.
“Chris is always the first to volunteer for overtime when we have a customer call in with an emergency (we are not a 24/7 on-call company) and is willing to stay late to make sure the job is complete. Around our shop, Chris is well known for being the guy who will always call our other teams when he has finished up to see how he can assist them with their jobs.