The ongoing transformation of the plumbing industry has been driven in part by the evolving expectations and priorities of homeowners and consumers. The COVID-19 pandemic reinforced existing concerns about hygiene and public health, pushing the demand for hands-free technology and automated features that reduce contact with germs and bacteria. Smart features and sensor technology help users conserve water and energy while enjoying unprecedented comfort and convenience.
On top of it all, technology is changing the way plumbers operate. From high-tech cameras and pipe-repair solutions to field management and office software, commercial and residential plumbing services are in the midst of a major reconfiguration that presents both challenges and opportunities.