There’s an ancient proverb that says, “The best time to plant a tree was 20 years ago. The second best time is today.”
I know many of you have taken steps to put additional systems and processes in place to keep customers and employees safe in the midst of this pandemic. The good news is that if you did have systems in place BC (Before Coronavirus) and you were training on them all the time, you know all you needed to do is tweak the manuals (which already had protocols in place for PPE, etc.) and then train people on those new procedures. Kudos to you.