We all know the importance of a smoothly running office support team. We all know the power of effective communication between the office and the field. We all know how great it feels when there is superior customer service delivered seamlessly from the time the phone is answered to the follow-up “happy call” making sure the client’s expectations were met and exceeded.
There are certain simple steps and factors that go into skyrocketing office productivity, but for a myriad of reasons, many home service professionals don’t take the initiative to make sure their office is purring along like a fine-tuned Ferrari engine. It’s okay if you’re “guilty” when it comes to lack of office focus, but now is the time to change your mindset and improve your checkbook balance.