One of the most common mantras shared by the industry’s top contractors is “never stop learning.” It has motivated many of them to invest significant amounts of time and money in creating in-house training programs for everyone — from the boots-on-the-ground tech all the way up to the company owner.
Franchise companies, especially, have recognized the many benefits of providing continuous training, including helping their franchisees and their techs provide top-notch service as well as helping to ensure brand consistency and financial solvency.