Paul Ridilla: Practical Management

Paul Ridilla offers management strategies to keep jobsite crews working productively.

ARTICLES

Training Service Technicians

April 19, 2013
Maintaining effective human relations throughout your shop and service department creates an enviable reputation for attracting key employees, which naturally attracts new customers.
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Jobsite Leadership

The project superintendent and the foreman must work together to keep employees productive.
March 15, 2013
The project superintendent and the foreman must work together to keep employees productive.
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Employee Relations

Good employees provide strength for success in today’s economy.
February 13, 2013
Think back to your own business decisions. How many were costly and should have been better? You will naturally face many more critical decisions in the future. Some of them may be minor but many of them will determine your continued success and survival!
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Make 2013 your lucky year

A joint venture with local contractors could help win bids for jobs
January 15, 2013
If you happen to be superstitious, 2013 may be of concern for your life and your business.


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Safety first

December 1, 2012
Avoid OSHA visits by minimizing jobsite accidents. 
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Share safety knowledge

November 1, 2012
Make sure your foremen understand their role in ensuring jobsite safety.
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A fortune in your files

October 1, 2012
Check your customer records to increase your service business. 
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Life-changing eye openers

September 1, 2012
Ask yourself two questions: Why change? Why not? 
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Build your own dream team

August 1, 2012
Recruit women to become part of your service company.
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Recession-proof service

July 1, 2012
Don’t fall prey to ‘service sins’ that will cost you customers.
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Multimedia

Videos

Image Galleries

DEWALT media event at Stanley Black and Decker University

The DEWALT media event was hosted at the Stanley Black and Decker University in Towson, Md.
Photos by Mike Miagza

3/13/13 2:00 pm EST

Prepared to Navigate the New Lead-Free Laws?

AVAILABLE ON DEMAND Sail through lead-free law compliance. When piping a potable water system, the bronze valves you’re using have an expiration date –January 4, 2014. Find out what US Senate Bill S.3874 is about, how it compares to previous standards, and most importantly — how it will affect you.

THE MAGAZINE

Plumbing and Mechanical

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2013 April

Check out the newest issue of Plumbing & Mechanical magazine! You can also view our Ad Index here.

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Taxes

What is the status of your overall 2012 tax bill for your business?
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The Plumbing and Mechanical Store

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Valve Handbook

Revised to include details on the latest technologies, Valve Handbook, Third Edition, discusses design, performance, selection, operation, and application. This updated resource features a new chapter on the green technology currently employed by the valve industry, as well as an overview of the major environmental global standards that process plants are expected to meet.

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Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

Truck of the Month

Truck of the month

Are you proud of how your service truck looks? Do the graphics give people whiplash as they drive by? Have your calls increased because people remember your truck — and your company name? If so, we’d like to see it, too! Click here to find out how your service truck could be chosen as PM's Truck of the Month.

 

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