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The New Front Line of Customer Service

baylesk@bnpmedia.com (Kristen R. Bayles) — Fri, 05 Jun 2026 08:00:00 -0400

AI-powered communication tools can help contractors reduce missed opportunities, streamline workflows and improve customer engagement.

IAPMO Advances Development of 2027 USHGC and USPSHTC During Technical Committee Meetings

Thu, 04 Jun 2026 15:11:03 -0400

The USHGC is a model code developed by IAPMO to govern the installation and inspection of solar energy systems as a means of promoting the public’s health, safety, and welfare.

VMA Names New Plumbing Advisor

Thu, 04 Jun 2026 08:00:00 -0400

With more than 40 years of industry experience, Specht brings a deep and well-rounded understanding of the trades, having worked across nearly every facet of the plumbing and HVAC industry — from a family-owned contracting business to national service providers, manufacturing, and private equity.

Plumbing & Mechanical 2026 Rep of the Year: Synergy Sales NW

baylesk@bnpmedia.com (Kristen R. Bayles) — Thu, 04 Jun 2026 00:00:00 -0400

Co-founders Jay Hollabaugh and Brenda Cashdollar discuss the company’s growth, hands-on training philosophy, technology investments and commitment to building long-term relationships across the plumbing industry.

Inside CDA’s ‘Do It Proper with Copper’ Program

baylesk@bnpmedia.com (Kristen R. Bayles) — Wed, 03 Jun 2026 09:00:00 -0400

After the launch of "Do It Proper with Copper," we sat down with representatives of the Copper Development Association to discuss the importance of this no-cost training program.

Beyond Revenue: The KPIs That Drive Plumbing Profitability

baylesk@bnpmedia.com (Kristen R. Bayles) — Wed, 03 Jun 2026 07:00:00 -0400

Revenue may show growth, but KPIs such as gross profit per technician, utilization rates and cash flow provide a clearer view of business performance.

Legend Valve HyperPure PE-RT Potable Water Tubing

Tue, 02 Jun 2026 10:26:31 -0400

HyperPure combines rigidity and flexibility, allowing it to uncoil easily, hold its position during installation and bend at a radius of five times its outside diameter.

IAPMO Returns in Key Role at 2026 National High-Performance Buildings Week

Mon, 01 Jun 2026 14:02:31 -0400

This annual event connects industry leaders with policymakers to promote forward-thinking building policy.

New Trimble Road Trip Reveals the Technology Powering America’s Infrastructure

Mon, 01 Jun 2026 13:33:07 -0400

Trimble will document this journey across the country, producing immersive videos, real-time social media content and in-depth interviews that showcase Trimble customers and technology in action.

Watts Salt Level Sensor

Mon, 01 Jun 2026 12:01:01 -0400

The Salt Level Sensor also integrates with the Nexa intelligent water management platform for remote visibility and supports Modbus communication for compatibility with building management systems.

PPATEC Expands Operations and Curriculum

Mon, 01 Jun 2026 10:15:36 -0400

PPATEC's new Grantville, Pennsylvania training center is three times larger than its previous facility, positioning the organization to expand hands-on HVAC/R and hydronics education while helping address the industry's workforce shortage.

Legend Valve Mourns the Passing of David Hickman, Chairman, CEO, and Former President

Fri, 29 May 2026 12:54:37 -0400

David’s legacy lives on through the company he helped build, the values he championed, and the many lives he influenced along the way

WEATHER GUARD Sliding Bed System

Fri, 29 May 2026 09:57:28 -0400

Available in 65-inch and 75-inch models, the Sliding Bed fits full-size domestic pickup trucks and integrates with WEATHER GUARD truck boxes and racks.

PHCC Announces Retirement of CEO Cindy Sheridan, Selects Dan Quinonez as Next CEO

Fri, 29 May 2026 07:00:00 -0400

Sheridan became PHCC CEO in January 2023. Before that, she served as the PHCC Educational Foundation Chief Operating Officer.

YORK YH9 SEER2 Heat Pump

Thu, 28 May 2026 15:04:41 -0400

YORK YH9 heat pumps are further optimized when paired with the SHC510 Smart Home Control communicating thermostat, which also supports zoning.

AUX AIR USA One-Way Cassette

Thu, 28 May 2026 14:43:38 -0400

The One-Way Cassette's body fits between 14-inch joist spacing, allowing the unit to sit in the ceiling without major ductwork.

Houzz Pro Features New Visualization Tools

Wed, 27 May 2026 16:28:02 -0400

The Houzz Pro 3D Floor Plan and Mood Board tools are available to all subscribers globally.

A. O. Smith Adapt Premium Condensing Commercial Water Heater

Wed, 27 May 2026 15:37:36 -0400

The Adapt commercial model is fuel convertible from natural gas to propane with an included conversion kit.

Grizzly MEP Announces Partnership with Stegall Mechanical

Wed, 27 May 2026 10:12:56 -0400

Grizzly’s partnership with Stegall builds on its recently announced partnership with Vermont Mechanical, a full-service mechanical contractor operating in the New England region

Sitepro Announces Two New Partnerships

Wed, 27 May 2026 10:00:15 -0400

In addition, the company will begin a rebranding initiative.

HER Heating & Cooling Achieves National Women’s Business Enterprise Certification

Tue, 26 May 2026 14:45:35 -0400

Achieving WBE certification marks a milestone for HER Heating & Cooling, opening new opportunities for partnerships with corporations and government agencies that prioritize supplier diversity programs.

EVAPCO Celebrates 50 Years

Tue, 26 May 2026 12:30:31 -0400

The company is celebrating 50 years of experience in evaporative cooling and heat transfer.

After the Strike: Code-Based Inspections for Residential Safety

Tue, 26 May 2026 11:29:31 -0400

Lightning events blur boundaries between systems, and the safest path back to service is to follow the model codes.

Over 1,500 Attend First-Ever Maine Skills Expo at SMCC

Tue, 26 May 2026 09:35:31 -0400

$22,500 in scholarships were awarded at the event.

Your Sales Team Isn’t Posting and It’s Costing You Millions

Tue, 26 May 2026 09:00:06 -0400

This isn't something to brush off or circle back to when things “slow down.” It’s not a marketing problem sitting neatly in someone else’s department.

NEST Supports Future Facilities Leaders at Facilithon

Tue, 26 May 2026 00:00:00 -0400

NEST helped establish the Skilled Trades Advisory Council in 2023 to address the growing labor shortage and elevate awareness of careers in the trades.

ECI Software Solutions Launches Field Service Technician AI Assist

Mon, 25 May 2026 12:00:50 -0400

AI Assist aims to help standardize troubleshooting across teams by giving technicians access to consistent diagnostic guidance within the GlobalEdge mobile app.

Trimble's SkillsUSA Sponsorship Empowers Future Skilled Workforce

Mon, 25 May 2026 10:28:14 -0400

The collaboration focuses on workforce optimization, a core Trimble value that addresses the widening skills gap by making professional technology more accessible.

Daikin Comfort Technologies VRV EMERION Commercial Heat Pump

Mon, 25 May 2026 10:01:31 -0400

The systems integrate with Daikin HERO Cloud Services and the HERO Ecosystem for remote monitoring, diagnostics and field-setting adjustments.

Commercial Market Outlook: Retrofit Projects Lead the Way

baylesk@bnpmedia.com (Kristen R. Bayles) — Mon, 25 May 2026 09:55:49 -0400

As commercial building owners continue to navigate economic uncertainty, labor shortages and changing customer demands, retrofit and renovation work is becoming a key opportunity across the plumbing market. In this article, learn where the commercial market is headed and how manufacturers, wholesalers, and contractors can adapt.