Items Tagged with 'business coaching'

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Nexstar adds to business coaching staff

Nexstar Network recently added Jodie Deegan to its business coaching staff.
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Deegan has been involved in the HVAC, plumbing, drain and electrical fields for more than 25 years.


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Avoid these Top 5 training mistakes to become a more effective trainer

Top 5 training mistakes.
By Kenny Chapman
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Effective training helps individuals see how to utilize their strengths.


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Focus on items that will produce best results in your business

Time management is a myth.
By Kenny Chapman
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Learn to focus on the things that will produce the best results.


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Close more sales

An Option Sheet is exactly what the title implies.
By Kenny Chapman
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Option Sheets are a communication tool between technician and customer.


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Should you promote or hire?

Strategic planning and clarity will help in staffing decisions.
By Kenny Chapman
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We tend to think because someone is exceptional at sales, he will automatically be an effective manager.


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Technicians are your brand

Effective communication is the backbone of great customer service.
By Kenny Chapman
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Every contractor understands the importance of having a strong, easily recognizable brand. Companies that develop exceptional brands outperform companies with a mediocre brand every day, regardless of their field.


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The value of raving fans

Make good customer service great.
By Kenny Chapman
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One of the greatest business management gurus of our time, Ken Blanchard, wrote a book several years ago with Sheldon Bowles titled “Raving Fans.” It was written in the same style as many of Blanchard’s books over the years: almost painfully simple, yet so applicable.


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Mediocrity: The business growth killer

Why do certain companies seem to grow and prosper while others constantly struggle?
By Kenny Chapman
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At some point, we’ve all noticed that certain companies seem to grow and prosper despite outside challenges they’re faced with, while others constantly struggle. This is true in our own industry as well as just about any industry that comes to mind, regardless of market.


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Plan a break

By Kenny Chapman
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Spending time away from work can give you a new perspective.
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It's not about the product

By Kenny Chapman
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Your team needs to believe in your company and the services it provides to close the sale.
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2014 Truck of the Month

PM has featured so many great plumbing service trucks! See plenty of them here in our Truck Of The Month Archives page. Are you proud of your truck? Go to our Truck of the Month page to find out how your service truck could be chosen!

8/26/14 1:00 pm EST

Free Webinar: Low Temperature Heat Emitter Options in Hydronic Systems

With proper design, you can create systems that require supply water temperatures no higher than 120° F under design load conditions.

Plumbing and Mechanical

July 2014

2014 July

In the July issue of PM Magazine, read about the steps the president of MacGregor Plumbing is taking to help the next generation of plumbing professionals enter the industry. Learn about the Hartford Loop, how CPVC pastic piping works in multifamily construction and training mistakes to avoid to become a more effective trainer. Find out who is this month's Truck of the Month, read the latest tool tips and discover the latest products in the plumbing industry.
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Back to School

It’s back-to-school time, how do you stay knowledgeable on the industry:
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The Plumbing and Mechanical Store

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2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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Clear Seas Research

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

Truck of the Month

Truck of the month

Are you proud of how your service truck looks? Do the graphics give people whiplash as they drive by? Have your calls increased because people remember your truck — and your company name? If so, we’d like to see it, too! Click here to find out how your service truck could be chosen as PM's Truck of the Month.

 

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