Jim (Bone) Hamilton is a business coach with Nexstar. He has spent 36 years in the plumbing/heating/cooling/electrical service industry, and has purchased and transformed 28 underperforming companies into profitable businesses, each in less than a year. For more information on how you can get rapid results, go to www.nexstarnetwork.com or call 888/240-STAR.
Go on. Flip over the calendar. Look at that! You’ve made it to 2014. Some of you are celebrating this past year with a bottle of bubbly, a victory lap around the shop and a hearty pat on the back (and maybe year-end bonuses) for your team. Others of you may still be saying: “Whew! Thank goodness that year is over. This year will be different. I know we can succeed.
Check out the cover story, Look the prat, Establish a premium brand experience right from the start. Find out what Meet sustainability goals with water-source heat pumps, and Improvements in food-waste disposers are about.