Articles by Randall Hilton

Three Top Priorities

No. 1 on the list is profits.
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The Consequences Of Inaction

Playing the denial game will make a bad situation worse.
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The Instant Gratification Culture

Do you train your own techs, or are you looking for that “Instant Tech in a Box”?
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Your Homework For Today Is …

Charging lower rates in this economy won’t instantly translate into survival.
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A Bonus System That Works For Everyone

How to set up, and implement, a production-based bonus system.
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A Simple Method To Compensate Excellent Performance

Re-think labor costs, production measurements and selling prices to find the right compensation plan for your business.
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The Compensation Dilemma

What happens to the commission sales system when your company begins to grow?
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Getting The Most Out Of Your Marketing Mileage

How sales and marketing affect your bottom line.
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A Difficult Balancing Act

Marketing and advertising cannot be ignored.
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Changing Perspective

Leave that tradesman mind-set behind.
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2014 Truck of the Month

PM has featured so many great plumbing service trucks! See plenty of them here in our Truck Of The Month Archives page. Are you proud of your truck? Go to our Truck of the Month page to find out how your service truck could be chosen!

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Plumbing and Mechanical


2015 January

The January issue of PM features cover story: 2015 Plumbing Contractor of the Year: Jim Steinle and Atomic Plumbing.

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Where do you look for new employees?

Where do you look for new employees?
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The Plumbing and Mechanical Store

2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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Truck of the Month

Truck of the month

Are you proud of how your service truck looks? Do the graphics give people whiplash as they drive by? Have your calls increased because people remember your truck — and your company name? If so, we’d like to see it, too! Click here to find out how your service truck could be chosen as PM's Truck of the Month.