Articles by Al Levi

When a staff member is struggling

Offer employees solutions to deal with personal problems that affect their work.

 I’m frequently asked: “What should I do about a staff member who has been a good team member in the past but is now struggling at work, possibly because his personal life has hit a giant rock in the road? He’s falling apart at the seams and now it’s causing frequent big-time mistakes on the job. Everyone else is forced to work harder to clean up his messes.” 


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Who cares about testimonials?

People may not trust you, but they’ll trust your customers.

Why the big fuss about getting testimonials? It’s simple. I learned a long time ago that what you tell me about yourself is interesting.  


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Writing stuff that gets read – Part 1

Writing in general didn’t come easy to me when I first started.

Writing in general didn’t come easy to me when I first started. And I certainly don’t think I’ve mastered it at this point in my life. Honestly, I was a mechanical engineer with a degree who never worked a day in his life as an engineer.


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Follow the Treatment

Find a business adviser you trust and then implement his advice.
Years ago, my friend, a noted industry specialist in heating and influential columnist in our trade, called me to complain that he had encountered a number of contractors who would call him up to seek his advice because they were in a bind.
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2014 Truck of the Month

PM has featured so many great plumbing service trucks! See plenty of them here in our Truck Of The Month Archives page. Are you proud of your truck? Go to our Truck of the Month page to find out how your service truck could be chosen!

5/28/15 2:00 pm EDT

Efficient Variable Speed Pump Selection & Control

This webinar will help to answer questions like: "How many pumps should our system use?" and "How should we sequence (stage) on additional pumps?"

Plumbing and Mechanical

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2015 April

In this month's issue of PM, check out articles about Sloan Valve, including a PM profile on Sloan Valve president and CEO Jim Allen

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Where do you look for new employees?

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The Plumbing and Mechanical Store

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2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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Truck of the Month

Truck of the month

Are you proud of how your service truck looks? Do the graphics give people whiplash as they drive by? Have your calls increased because people remember your truck — and your company name? If so, we’d like to see it, too! Click here to find out how your service truck could be chosen as PM's Truck of the Month.