As contractors, we love spending money on any new tools we can get our hands on for the trades we do, but not so much when it comes to stepping up and investing in other powerful business technology tools.
I’m frequently asked: “What should I do about a staff member who has been a good team member in the past but is now struggling at work, possibly because his personal life has hit a giant rock in the road? He’s falling apart at the seams and now it’s causing frequent big-time mistakes on the job. Everyone else is forced to work harder to clean up his messes.”
Writing in general didn’t come easy to me when I first started. And I certainly don’t think I’ve mastered it at this point in my life. Honestly, I was a mechanical engineer with a degree who never worked a day in his life as an engineer.
Years ago, my friend, a noted industry specialist in heating and influential columnist in our trade, called me to complain that he had encountered a number of contractors who would call him up to seek his advice because they were in a bind.
It’s smart to start compiling a MUST HAVE and WANT list for your next phone system as well as locating a new service company to sell it to you, install it and service it going forward. Phones like computers are the lifeblood to a service company.