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Articles by Al Levi

Why Don't You Hold People Accountable?<br>Al Levi

June 1, 2004
Take control by recruiting, hiring, training and rewarding the right people.
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Got A Silver Bullet?<br>Al Levi

May 1, 2004
Lessons for success from contractors all across the nation.
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I Can Do That?<br>Al Levi

April 1, 2004
Check what your techs are doing in the field; bad service can lose you customers.
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Who's Lou?<br>Al Levi

March 1, 2004
For at least one employee, the golden years mean more than receiving a gold watch.
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Any System Beats No System, Or Does It?<br>Al Levi

February 1, 2004
Tips for beefing up your selling system.
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Call-Back: Not The CallYou've Been Hoping For<br>Al Levi

January 1, 2004
Asking the right questions and listening to the answers can keep your call-backs down and your customers happy.
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Teaching Techs To Sell Despite Themselves<br>Al Levi

December 1, 2003
Asking the right questions is the first step to selling in the customer's best interest.
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The Winners After

November 4, 2003
A final visit with the winners of the PM/Slant-Fin Business Makeover Contest, Timothy Flynn and Gene Cataldo, Winters Co., Belmont, Mass.
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When They Call, Be On The Ball<br>Al Levi

September 2, 2003
Great restaurants illustrate the importance of customer service and training.
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The Lesson Of The Broom<br>Al Levi

August 1, 2003
Sometimes employees need things spelled out for them.
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BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.


Plumbing and Mechanical

March 2014

2014 March

In the March issue of Plumbing & Mechanical, read about the 'living in place' movement and learn how to make your space stylish and comfortable. PM catches up with MCAA president Chuck Fell and spoke with him about his goals for the year. Also in this issue, see the top products of 2013, see who is the March Truck of the Month, and read the latest Tool Tips.
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2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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Are you proud of how your service truck looks? Do the graphics give people whiplash as they drive by? Have your calls increased because people remember your truck — and your company name? If so, we’d like to see it, too! Click here to find out how your service truck could be chosen as PM's Truck of the Month.



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