Articles by Al Levi

Who's Lou?<br>Al Levi

March 1, 2004
For at least one employee, the golden years mean more than receiving a gold watch.
Read More

Any System Beats No System, Or Does It?<br>Al Levi

February 1, 2004
Tips for beefing up your selling system.
Read More

Call-Back: Not The CallYou've Been Hoping For<br>Al Levi

January 1, 2004
Asking the right questions and listening to the answers can keep your call-backs down and your customers happy.
Read More

Teaching Techs To Sell Despite Themselves<br>Al Levi

December 1, 2003
Asking the right questions is the first step to selling in the customer's best interest.
Read More

The Winners After

November 4, 2003
A final visit with the winners of the PM/Slant-Fin Business Makeover Contest, Timothy Flynn and Gene Cataldo, Winters Co., Belmont, Mass.
Read More

When They Call, Be On The Ball<br>Al Levi

September 2, 2003
Great restaurants illustrate the importance of customer service and training.
Read More

The Lesson Of The Broom<br>Al Levi

August 1, 2003
Sometimes employees need things spelled out for them.
Read More

Ask Al

August 1, 2003
Al Levi knows what it takes to make your business run with less stress and more success.
Read More

To Grow Or Not To Grow<br>Al Levi

July 15, 2003
That's not the only question.
Read More

The Balance Of Power<br>Al Levi

May 1, 2003
Management and labor should work together on improving the business.
Read More

Multimedia

Videos

Image Galleries

DEWALT media event at Stanley Black and Decker University

The DEWALT media event was hosted at the Stanley Black and Decker University in Towson, Md.
Photos by Mike Miagza

3/13/13 2:00 pm EST

Prepared to Navigate the New Lead-Free Laws?

AVAILABLE ON DEMAND Sail through lead-free law compliance. When piping a potable water system, the bronze valves you’re using have an expiration date –January 4, 2014. Find out what US Senate Bill S.3874 is about, how it compares to previous standards, and most importantly — how it will affect you.

THE MAGAZINE

Plumbing and Mechanical

PM April 2013 cover 130px

2013 April

Check out the newest issue of Plumbing & Mechanical magazine! You can also view our Ad Index here.

Table Of Contents Subscribe

Taxes

What is the status of your overall 2012 tax bill for your business?
View Results Poll Archive

The Plumbing and Mechanical Store

M:\General Shared\__AEC Store Katie Z\AEC Store\Images\Plumbing\new sites\valve-handbook.gif
Valve Handbook

Revised to include details on the latest technologies, Valve Handbook, Third Edition, discusses design, performance, selection, operation, and application. This updated resource features a new chapter on the green technology currently employed by the valve industry, as well as an overview of the major environmental global standards that process plants are expected to meet.

More Products

Clear Seas Research

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

Truck of the Month

Truck of the month

Are you proud of how your service truck looks? Do the graphics give people whiplash as they drive by? Have your calls increased because people remember your truck — and your company name? If so, we’d like to see it, too! Click here to find out how your service truck could be chosen as PM's Truck of the Month.

 

STAY CONNECTED

Connect to PM on Facebook Connect to PM on Twitter  Watch PM on YouTube