Ever hear the old saying, “You'll catch more flies with honey than you will with vinegar”? What's that got to do with you and your business?
Most business owners that contact me are reaching out because they're frustrated by what their employees do and don't do. Rarely does someone contact me to let me know they love what their people do and that they're the best in the business. Most owners think poorly about the quality of work done by their employees. This is truly unfortunate. The negativity actually invites more bad performance.